Our Purpose
We regulate, develop, and promote the construction industry to improve the socio-economic status of Eswatini.
Our Intent
To transform the construction industry to attain competitiveness and excellence.
Our Values
Values
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Description
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Behavioural Rules
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| RESPECT |
We have respect for ourselves, colleagues, and stakeholders. |
- We are punctual at all times.
- We interact in a respectful manner.
- We listen to and value our stakeholder opinions.
- We handle conflicts and disagreements in a constructive and respectful manner.
- We are kind and courteous.
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| COMMITMENT AND DEDICATION |
We are accountable and responsible for our work and results, whilst putting in extra effort. |
- We are committed and dedicated to keep our promises.
- We exceed expectations and deliver exceptional results.
- We are dedicated and responsive, therefore ensuring satisfaction and long-lasting relationships.
- We hold ourselves accountable for our actions and are willing to learn from our mistakes.
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| PROFESSIONALISM |
We are committed to performance excellence and adherence to our code of conduct. |
- We deliver our services in an exceptional manner
- We prioritize professionalism by maintaining a customer-centric approach in delivering customer services
- We uphold professionalism through professional appearance and conduct
- We know and understand our code of conduct and we always apply it.
- We continuously seek opportunities to learn and grow professionally.
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| EXCEPTIONAL COMMUNICATION |
We foster a trustful environment through delivering timely and effective feedback, whilst balancing openness with confidentiality. |
- We communicate in an honest and respectful manner.
- We give direct, timely, and effective feedback.
- We are empathetic when giving feedback.
- We only accept and act on reliable feedback from reliable platforms.
- We do not share confidential information without the necessary verification.
- We always use the correct communication channels.
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| INTEGRITY |
We stick to our values and uphold the highest ethical standards. |
- Doing the right thing when no one is watching.
- We build trust and foster respect by upholding the reputation of our organisation.
- We stick our values.
- We uphold ethical standards by practically applying our code of conduct.
- We do not discriminate against any person or entity.
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| ACHIEVEMENT |
We meet and exceed our targets and goals. |
- We always work towards meeting and exceeding our targets and goals.
- We participate in our teams to ensure optimal performance.
- We work well in teams.
- We set ambitious team goals and hold ourselves accountable.
- We foster a culture of teamwork where every member plays a crucial role in our achievements.
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